CC Expo is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

SupportWorld Live

Covering the full spectrum of topics impacting the service and support industry and its people, SupportWorld Live gives you a week's worth of content - surrounded by a vibrant, welcoming community - to solely focus on delivering smarter service and better business outcomes.

AI-enabled enterprise workflows: Smarter ITSM Is Just the Beginning – An Exclusive Look at SymphonyAI and the Summit Service Management Platform

Jason Yeary  (Senior Solutions Consultant, SymphonyAI Summit)

Nate Riley  (Enterprise Sales Executive, SymphonyAI Summit)

Location: Premier Ballroom - Solution Spotlight on EXPO Floor

Date: Wednesday, May 3

Time: 2:40 pm - 3:00 pm

Pass Type: 2-day Training + Standard Conference, 2-day Training + Standard Executive Connections Conference Pass, 3-day Training + Standard Conference, 3-day Training + Standard Executive Connections Conference Pass, Expo Hall Only Pass, Premium Conference Pass, Premium Executive Connections Conference Pass, Standard Conference Pass, Standard Executive Connections Conference Pass

Session Type: Solution Spotlight

Vault Recording: TBD

Audience Level: All

SymphonyAI is the world's largest enterprise AI SaaS company. SymphonyAI has over 3,000 employees in 26 countries.

Automated, AI-enabled ITSM is just the beginning. See the SymphonyAI Summit Service Management platform and conversational AI at SupportWorld Live! Summit’s offerings will enable your enterprise to:

  • Simplify work. SymphonyAI Summit is easy to implement, easy to manage, and easy to use. Enjoy simplified rollouts to make it easy for teams to use new services. Leverage ever-smarter automation to improve first-call resolution and MTTR.
  • Deliver delightful experiences Conversational AI creates a satisfying and frictionless experience for your employees.
  • Increase productivity and achieve a faster time to value leveraging the low-code environment that is easy for your team to manage through configuration and not labor-intensive to customize.

Enterprise-class, low-code, and a simple user experience. What more could you ask for? You won’t want to miss this exclusive session!