Covering critical topics across the entire service and support industry and serving the full range of professional needs (from senior management through to the frontline), SupportWorld Live gives you several days in a welcoming, energetic community to focus solely on delivering smarter service and better business outcomes.
Click on session titles for full session descriptions. All times noted are in PT.
Glynis Devine (Success Strategist, Glynis E. Devine)
Location: Grand Ballroom 113
Date: Tuesday, May 17
Time: 8:30 am - 3:30 pm
Pass Type: Premium Conference Pass - Get your pass now!
Track : Maximizing People, Culture, and Performance
Session Type: Workshop
Vault Recording: TBD
Audience Level: All
We live in a world where time is money and results, and never before has communication and leadership effectiveness had such a direct impact on performance. Imagine if you could figure out why people do what they do—and get them to do more of what you want and need them to do. Wouldn't that take half the stress out of your day?
Core Motive is a psychometric that measures “why we do what we do” and is the foundation of emotional intelligence (EQ). Your Core Motive is as intrinsic as the color of your eyes, and you can learn your Core Motive and others' easily. Leaders who understand and apply the strategies of Core Motive: