Covering critical topics across the entire service and support industry and serving the full range of professional needs (from senior management through to the frontline), SupportWorld Live gives you several days in a welcoming, energetic community to focus solely on delivering smarter service and better business outcomes.
Click on session titles for full session descriptions. All times noted are in PT.
Greg Sanker (Owner, ITSM Transition)
Location: Grand Ballroom 110
Date: Sunday, May 15
Time: 8:30 am - 5:00 pm
Pass Type: 3-day Training + Standard Conference Pass, 3-day Training Only - Get your pass now!
Session Type: Pre-Conference Training
Vault Recording: TBD
Audience Level: Intermediate
Participants will learn about: