Evan Carlson (CRO, EasyVista)
Date: Tuesday, November 9
Time: 11:35am - 12:35pm
Pass Type: 2-day Training + Standard Conference, 3-day Training + Standard Conference, Premium Conference, Standard Conference - Get your pass now!
Track: Revolutionizing the Customer Experience, Pursuing Service Excellence
Session Type: Session
Vault Recording: TBD
Audience Level: All
Delivering impactful customer experiences is a challenge, and customers are only becoming more demanding. In this session, you'll learn from one organization's successes with optimizing the customer experience (CX). Using hard data and tangible results, the presenters will illustrate the the positive impact CX-focused initiatives can have on IT and the business.