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Session 304: Translating Geek Speak: Communicating the Value of IT to Non-IT Decision Makers

N.J. Robinson  (Sr. IT Manager, U.S. Air Force)

Date: Tuesday, November 9

Time: 3:15pm - 4:15pm

Pass Type: 2-day Training + Standard Conference, 3-day Training + Standard Conference, Premium Conference, Standard Conference - Get your pass now!

Track: Optimizing the Support Organization, Modernizing Service Management

Session Type: Session

Vault Recording: TBD

Audience Level: All

Communicating the value of IT to non-IT decision makers can be challenging. In this session, NJ Robinson will share the true story of how his team successfully translated technical concepts and language to secure funding and support for cyber-IT programs in a non-IT-focused organization. Attendees will leave armed with immediately actionable tools to promote the adoption of IT initiatives and gain influence in an organization and an understanding of how non-IT decision-makers and peers at various levels of the organization define value.