Valence Howden (Principal Director, Info-Tech Research Group Inc.)
Robert Kenneth Weston (Senior Research Analyst, Info-Tech Research Group)
Date: Tuesday, November 9
Time: 3:15pm - 4:15pm
Pass Type: 2-day Training + Standard Conference, 3-day Training + Standard Conference, Premium Conference, Standard Conference - Get your pass now!
Track: Modernizing Service Management
Session Type: Session
Vault Recording: TBD
Audience Level: Intermediate/Advanced
Service portfolio management (SPM) is a strategic practice that has been underutilized in service management, but it's time for that to change. The capability to ensure that the suite of products and service that your organization, and IT specifically, provide enable the goals and outcomes of your organization is critical to ensuring you don't waste resources on low value, unnecessary, or redundant products and services.
This session will cover