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SupportWorld Live - Schedule Viewer

Covering critical topics across the entire service and support industry and serving the full range of professional needs (from senior management through to the frontline), SupportWorld Live gives you several days in a welcoming, energetic community to focus solely on delivering smarter service and better business outcomes.

Click on session titles for full session descriptions. All times noted are in PT.

Session 308: Boosting Employee Wellness

Amber Jenson, MA, SPHR, SHRM-SCP  (CEO, ilYOUmination Coaching and Wellness, LLC)

Location: Grand Ballroom 109/110

Date: Wednesday, May 18

Time: 3:45 pm - 4:45 pm

Pass Type: 2-day Training + Standard Conference Pass, 3-day Training + Standard Conference Pass, Premium Conference Pass, Standard Conference Pass - Get your pass now!

Track : Maximizing People, Culture, and Performance

Session Type: Session

Vault Recording: TBD

Audience Level: Intermediate

The business world is ruled by numbers. Terms like profit, earnings, bottom line, revenue, and ROI all drive the day-to-day focus of business leaders. But when you put people over numbers, amazing things happen! Employees drive the success of any business, so your bottom line depends on creating a culture of wellbeing in your workplace. Employees who feel like their employer cares about their wellbeing are more satisfied, more engaged, more committed, and more creative -- and the business is more profitable! During this interactive session, you will discover steps you can take today to create a workplace culture that boosts your employees' wellbeing and your bottom line. Learn how creating a workplace culture of wellbeing starts with YOU!


Participants will learn how to:

  • Analyze their current workplace environment to identify ways they're already boosting employee wellbeing and their areas of opportunity
  • Discover effective communication techniques that help engage employees so they feel heard and empowered, leading to less stress and more happiness
  • Create a plan they can implement immediately to help everyone thrive