Vicki Rogers (Senior Change Manager, Georgia Institute of Technology)
Location: St. Cloud
Date: Wednesday, November 10
Time: 10:15am - 11:15am
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Track: Maximizing Performance, Modernizing Service Management
Session Type: Session
Vault Recording: TBD
Audience Level: All
The change advisory board (CAB) was once the heart of change management, but with the ITIL4 transition to change enablement, the CAB and its purpose are changing. Wow, that's a lot of change! While well-meaning, the reality is that these boards can become a bottleneck in the IT value stream. So, where's the balance?
In this session, we'll discuss the history of the CAB (the good, the bad, and the ugly) and how to evolve your CAB into a role that enables changes without being a constraint. Attendees will walk away an understanding of: