Covering the full spectrum of topics impacting the service and support industry and its people, SupportWorld Live gives you a week's worth of content - surrounded by a vibrant, welcoming community - to solely focus on delivering smarter service and better business outcomes.
Jeremy Groth (Manager, Technology Service Center, Northwestern Mutual)
Jill Weber (Manager, Technical Support Teams, Northwestern Mutual)
Adam Labban (Senior Technology Service Center Specialist, Northwestern Mutual)
Location: Chairmans Ballroom 363
Date: Thursday, May 4
Time: 10:15 am - 11:15 am
Pass Type: 2-day Training + Standard Conference, 2-day Training + Standard Executive Connections Conference Pass, 3-day Training + Standard Conference, 3-day Training + Standard Executive Connections Conference Pass, Premium Conference Pass, Premium Executive Connections Conference Pass, Standard Conference Pass, Standard Executive Connections Conference Pass
Track : Pursuing Service Excellence
Session Type: Session
Vault Recording: TBD