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SupportWorld Live

Covering the full spectrum of topics impacting the service and support industry and its people, SupportWorld Live gives you a week's worth of content - surrounded by a vibrant, welcoming community - to solely focus on delivering smarter service and better business outcomes.

Session 406: Building High-Performance Teams Depends On...

David Moskowitz  (Executive Director, DVMS Institute LLC)

Patti Blackstaffe  (CEO GlobalSway, Global Sway)

David Nichols  (President, itSM Solutions)

Greg Sanker  (Former CIO, speaker, author, ITSMTransition)

Roy Atkinson  (CEO, Clifton Butterfield LLC)

Date: Thursday, May 4

Time: 10:15 am - 11:15 am

Pass Type: 2-day Training + Standard Conference, 2-day Training + Standard Executive Connections Conference Pass, 3-day Training + Standard Conference, 3-day Training + Standard Executive Connections Conference Pass, Exhibitor Conference Pass, Premium Conference Pass, Premium Executive Connections Conference Pass, Standard Conference Pass, Standard Executive Connections Conference Pass

Track : Leading World-Class Teams, Evolving the Customer and Employee Experience

Session Type: Panel Discussion

Vault Recording: TBD

Audience Level: All

Building high-performance teams requires more than teamwork; it takes a culture that prioritizes innovation and supports it with effective governance and quality assurance. It also requires commitment from every level of management to empower people to do and be their best. It doesn't happen overnight, but the benefits include an adaptable, resilient, highly competitive organization, improved employee retention, and the capability to innovate faster.

Everyone on this panel has "been there, done that." Bring your questions and get the answers you need to do the same in your organizations.