Covering critical topics across the entire service and support industry and serving the full range of professional needs (from senior management through to the frontline), SupportWorld Live gives you several days in a welcoming, energetic community to focus solely on delivering smarter service and better business outcomes.
Click on session titles for full session descriptions. All times noted are in PT.
Ric Mims (Solutions Director, SDI Presence)
Location: Grand Ballroom 122
Date: Thursday, May 19
Time: 4:15 pm - 5:15 pm
Pass Type: 2-day Training + Standard Conference Pass, 3-day Training + Standard Conference Pass, Premium Conference Pass, Standard Conference Pass - Get your pass now!
Track : Pursuing Service Excellence, Modernizing Service Management
Session Type: Session
Vault Recording: TBD
Audience Level: All