CC Expo is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

SupportWorld Live - Schedule Viewer

Covering critical topics across the entire service and support industry and serving the full range of professional needs (from senior management through to the frontline), SupportWorld Live gives you several days in a welcoming, energetic community to focus solely on delivering smarter service and better business outcomes.

Click on session titles for full session descriptions. All times noted are in PT.

Session 606: Adapting to the Ever-Changing Workplace

Patti Blackstaffe  (CEO, GlobalSway)

Location: Grand Ballroom 113

Date: Thursday, May 19

Time: 4:15 pm - 5:15 pm

Pass Type: 2-day Training + Standard Conference Pass, 3-day Training + Standard Conference Pass, Premium Conference Pass, Standard Conference Pass - Get your pass now!

Track : Maximizing People, Culture, and Performance, Leading World-Class Teams

Session Type: Session

Vault Recording: TBD

Audience Level: All

The workplace has significantly evolved over the last two years, and it will continue to do so. Leaders and managers must navigate the murky waters of change, gather multiple and varied perspectives, understand what they can control, and set concrete, valued goals for remaining connected to coworkers. In this session, Patti Blackstaffe will introduce participants to the foundational ways of becoming more adaptive through change within the workplace, along with the concepts and principles of leadership agility regardless of your title or role. Walk away with actions you can implement immediately upon your return to the workplace.

Takeaway

This talk leads individuals in foundational ways to become more adaptive through change within the workplace. We will cover concepts and principles of leadership agility regardless of your title or role. Walk away with actions to implement immediately upon your return to the workplace.