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Session 701: Managing Up or Out: Dealing with Struggling Employees

William Ross  (Assistant Group Supervisor, John Hopkins Applied Physics Lab)

Date: Thursday, November 11

Time: 9:00am - 10:00am

Pass Type: 2-day Training + Standard Conference, 3-day Training + Standard Conference, Premium Conference, Standard Conference - Get your pass now!

Track: Building and Leading a World-Class Culture

Session Type: Session

Vault Recording: TBD

Audience Level: Fundamental/Intermediate

When you have a struggling staff member, it weighs on the managers, the team, and your customers. Are they worth holding on to? Do you just give up? How will it affect your team morale if you keep someone around who isn't pulling their weight? If you let them go, how long will it take to find a replacement?

William Ross has asked himself all of these question's before. In this interactive session, we will discuss how to help your struggling succeed or help them find an opportunity somewhere else. We will discuss how keeping someone too long can burn out your other staff, while, at the same time, if you let them go too quickly, you may miss out on a diamond in the rough. We'll also talk about the one thing you can never do…ignore it! We'll cover strategies and various approaches that will enable you to notice struggling employees and take the proper action quickly. Finally, we will talk about how you can use this as an opportunity for your aspiring managers to build their mentoring and leadership skills.

High-functioning teams are made one employee at a time by managers who take the time to build them. Are you ready to build yours?