Paul Fordiani (Senior Consultant, Acuity, Inc)
Date: Thursday, November 11
Time: 10:20am - 11:20am
Pass Type: 2-day Training + Standard Conference, 3-day Training + Standard Conference, Premium Conference, Standard Conference - Get your pass now!
Track: Frameworks & Methodologies
Session Type: Session
Vault Recording: TBD
Change management can be a divisive process. Instead of enabling more effective operations and support, it often becomes an iron hand of compliance on the neck of flexible, innovative improvement. Instead of speeding things up, it often slows things down.
When our team was faced with significant change management issue – a process we didn’t own – we instead created a holistic process improvement model that allowed us to manage the processes we controlled that impacted change management. During this year-long process, we tripled the average number of changes we handled while reducing the time it took to implement changes by two-thirds!
In this session, Paul Fordiani will share: