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SupportWorld Live

Covering the full spectrum of topics impacting the service and support industry and its people, SupportWorld Live gives you a week's worth of content - surrounded by a vibrant, welcoming community - to solely focus on delivering smarter service and better business outcomes.

Solution Spotlight: Streamline employee onboarding processes with single-touch workflows in ServiceDesk Plus

Zephaniah Bharathi  (Product Specialist , Manage Engine (Zoho))

Location: Premier Ballroom - Solution Spotlight on EXPO Floor

Date: Thursday, May 4

Time: 1:50 pm - 2:10 pm

Pass Type: 2-day Training + Standard Conference, 2-day Training + Standard Executive Connections Conference Pass, 3-day Training + Standard Conference, 3-day Training + Standard Executive Connections Conference Pass, Expo Hall Only Pass, Premium Conference Pass, Premium Executive Connections Conference Pass, Standard Conference Pass, Standard Executive Connections Conference Pass

Session Type: Solution Spotlight

Vault Recording: TBD

Audience Level: All

An onboarding process typically involves efforts from multiple teams working on different tasks that need to be delivered sequentially for a smooth onboarding experience. Though most companies have a well-thought-out process on paper, they face multiple hurdles when it's implemented. Particularly, operational inefficiencies across the process stemming from use of disparate systems by each team can hinder or even delay the entire onboarding experience.

In this session, we will discuss a few best practices from the employee onboarding playbook that can help your organization accelerate the onboarding process without negatively impacting the overall experience. We will also showcase how ServiceDesk Plus can help organizations automate their onboarding processes and connect across multiple systems of record, all with a single touch.