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Solutions Spotlight: How to Keep Your IT Infrastructure Healthy, Stable, and Secure

Aaron Boshers  (Team Manager, Solutions Engineering, TeamViewer)

Date: Wednesday, November 10

Time: 1:30pm - 1:50pm

Pass Type: 2-day Training + Standard Conference, 3-day Training + Standard Conference, Exhibit Hall Only, Premium Conference, Standard Conference - Get your pass now!

Track: Solutions Spotlight

Session Type: Sponsored Session

Vault Recording: TBD

TeamViewer gives you the means of connecting to a device, but when do you need to connect? You can keep working reactively, waiting for that call or ticket from an annoyed end-user, but the problem is: do they actually report issues, or do they just endure IT issues which will harm their efficiency? And what's with unattended devices such as digital signs, POS, etc.? Nobody's there to tell you that there's an issue. In this session you will learn:

  • how to keep an eye on business critical system aspects, so you'll know about issues before the enduser might
  • how to obtain important device information during a service call
  • how to ensure there aren't vulnerabilities due to outdated software and operating systems.