Covering the full spectrum of topics impacting the service and support industry and its people, SupportWorld Live gives you a week's worth of content - surrounded by a vibrant, welcoming community - to solely focus on delivering smarter service and better business outcomes.
Christopher Savio (Director, Product Marketing at GoTo)
Location: Chairmans Ballroom 355-362
Date: Thursday, May 4
Time: 8:30 am - 10:00 am
Pass Type: 2-day Training + Standard Conference, 2-day Training + Standard Executive Connections Conference Pass, 3-day Training + Standard Conference, 3-day Training + Standard Executive Connections Conference Pass, Premium Conference Pass, Premium Executive Connections Conference Pass, Standard Conference Pass, Standard Executive Connections Conference Pass
Session Type: Keynote
Vault Recording: TBD
IT organizations continue to grow and evolve from necessary cost centers to integral, strategic business partners, and with today’s economic uncertainty, being a strategic business partner frequently means finding ways to deliver greater ROI (or cost savings) for a business. As a cornerstone for many company initiatives, IT leaders are well positioned to answer this call. Join this session as we discuss tactics that IT leaders can take within their own teams and throughout the organization to help reduce overhead, streamline processes, drive productivity, and enhance employee satisfaction – resulting in positive impact across many company KPIs.