Covering critical topics across the entire service and support industry and serving the full range of professional needs (from senior management through to the frontline), SupportWorld Live gives you several days in a welcoming, energetic community to focus solely on delivering smarter service and better business outcomes.
Click on session titles for full session descriptions. All times noted are in PT.
Erik Snider (Product Marketing Director , SysAid)
Location: Marquee Ballroom, Solution Spotlight Stage
Date: Wednesday, May 18
Time: 1:40 pm - 2:00 pm
Pass Type: 2-day Training + Standard Conference Pass, 3-day Training + Standard Conference Pass, Expo Hall Only Pass, Premium Conference Pass, Standard Conference Pass - Get your pass now!
Session Type: Sponsored Session
Vault Recording: TBD
SysAid’s AI Service Desk for Microsoft Teams features a conversational chatbot that uses natural language understanding and service automation to auto-resolve most issues and immediately get service requests into the right hands and workflows, reducing resolution times. In this Solution Spotlight, Erik Snider will give attendees a glimpse into real-life scenarios using AI Service Desk.