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[VIRTUAL] Digital Transformation - The Glue for Employee Service Management

Liz Beavers  (Head Geek, SolarWinds)

Location: Session Page in Platform

Date: Thursday, November 11

Time: 12:00pm - 12:45pm

Pass Type: 2-day Training + Standard Conference, 2-day Training Only, 3-day Training + Standard Conference, 3-day Training Only, Exhibit Hall Only, Premium Conference, Standard Conference, Virtual Event Only - Get your pass now!

Track: Solutions Spotlight

Session Type: Virtual Sponsored Session

Vault Recording: TBD

Over time, especially over the past 18 months, we’ve witnessed organizations embracing and accelerating their digital transformation. Many had visions of digitizing their services, but with a rapid shift to remote work at the top of the pandemic, and now for many, sustained hybrid operations, digital transformation is a necessity. It may seem daunting to digitize legacy services and support, but there’s an opportunity to strengthen your organization’s culture and focus on the employee experience.

Many of us remain physically distant, so intertwining digital transformation into your user-focused service management strategies can bind us together. Join Liz Beavers, Head Geek at SolarWinds, as she explores how digitizing and streamlining your service desk, from the knowledge base to your service catalog, can help create a digital-first culture and enhance the user experience.