CC Expo is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

[VIRTUAL] Work Your Way - Navigate the Challenges of Remote Work

Ken Adamson  (Senior Product Manager, Matrix42)

Andrei Tchouvelev  (Director - Strategic Alliances, Matrix42)

Location: Session Page in Platform

Date: Thursday, November 11

Time: 12:00pm - 12:45pm

Pass Type: 2-day Training + Standard Conference, 2-day Training Only, 3-day Training + Standard Conference, 3-day Training Only, Exhibit Hall Only, Premium Conference, Standard Conference, Virtual Event Only - Get your pass now!

Track: Solutions Spotlight

Session Type: Virtual Sponsored Session

Vault Recording: TBD

Join Ken Adamson and Andrei Tchouvelev, and see why it’s important to understand the divide between getting help and providing help as it relates to technical support. From the employee view: we want support to be easy enough to solve problems without having to pick up the phone. From the system view: I want it to be smart enough to anticipate my next move and offer intelligent options based on my role and my persona.