Covering critical topics across the entire service and support industry and serving the full range of professional needs (from senior management through to the frontline), SupportWorld Live gives you several days in a welcoming, energetic community to focus solely on delivering smarter service and better business outcomes.
Click on session titles for full session descriptions. All times noted are in PT.
Anna McBride is an IT leader with twelve years of combined experience in project management, service delivery, and team leadership. Throughout her career, she has overseen IT operations and support teams for international and national organizations. She's passionate about higher education, career development, and collaborative leadership, and these core values have defined her career every step of the way.