Support World Live is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

Justin MenapaceExecutive Support SpecialistChan Zuckerberg Initiative

Justin Menapace is an experienced IT professional, focused on end user experience. Currently a member of the Executive IT support team at the at the Chan Zuckerberg Initiative (CZI), he has over ten years’ experience in end-user technology innovation and support. Prior to joining CZI in 2020, Justin led the Employee Technology Experience team at Freddie Mac, responsible for development, adoption, and engagement of the end-user experience strategy for the company’s 11,000+ employees. While at Freddie Mac, he pioneered IT Solution Center, a walk-up support and service center. Justin led the IT the executive support team and served in key roles on strategic modernization projects spanning collaboration, mobility, and unified communications. Justin holds a master’s in technology management from Georgetown University, as well as a B.S. in Information Sciences and Technology from Penn State.

Presenting: