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Robert Kenneth WestonSenior Research AnalystInfo-Tech Research Group

Ken Weston, ITIL MP, PMP, Cert.APM, SMC, helps IT infrastructure & operations strategically improve their ITSM practices. Throughout his 5+ years with Info-Tech Research Group, he has advised hundreds of clients on service desks, IT asset management, configuration management, disaster recovery, end-user computing, and digital workspaces.