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SupportWorld Live Schedule 2024

HDI's SupportWorld Live provides inspirational sessions that matter to you, with high-quality speakers and more practitioner-led case studies than ever, this conference is sure to educate and inspire you.

You can find specific sessions by checking the conference tracks and/or conference pass types on the left hand side below. Check back frequently, information is added weekly! Click on session titles for full session descriptions. All times noted are in MST.

KEYNOTE: BECOMING AN IDEA FACTORY: How to Turn Yourself (and Your Organization) Into an Innovation Machine

Kyle Scheele  (Accidental TikToker (3M+ Followers!))

Location: Four Seasons 1

Date: Tuesday, April 30

Time: 8:30 am - 10:00 am

Pass Type: 2-day Training + Standard Conference Pass, 3-day Training + Standard Conference Pass, Expo Hall Only Pass, Standard Conference Pass, VIP Access Conference Pass - Get your pass now!

Session Type: Keynote

Vault Recording: TBD

Audience Level: All

You can’t "Achieve New Heights" by doing the same thing every day. Innovation and new thinking are critical for growing businesses, engaging teams, supporting efficiency, and achieving long term success. Kyle will share with us how getting out of our comfort zone, challenging norms and embracing creativity only leads to positive change – and new summits.

If there’s one belief that is holding you back from getting the most out of your team, it’s this one: some people are creative, and some people aren’t. That belief is based on outdated ideas about what creativity means, where it comes from, and who gets to harness it. The truth is, creativity is a skill like any other: it can be learned.

In the same way that we teach employees how to track expenses, process invoices, and jiggle the lock just right to get into the supply closet, we can teach them how to be more creative, how to have better ideas, and how to build a culture where innovation is a natural byproduct.


  • Inspire audience members to harness your own capacity for creativity and innovation
  • Give practical tips for how to get more (and better!) ideas out of yourself and your team
  • Share the 5 things that every idea needs
  • Help you avoid common idea-killers in your organization