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A

ATKINSON, ROY

Title: CEO

Company: Clifton Butterield, LLC

B

BANAYAN, ALEX

Title: Best Selling Author and Renowned Keynote Speaker

BORGOYN, DEE

Title: Owner/Founder

Company: Borgoyn Consulting Services

BRENNAN, BEN

Title: CEO

Company: QSTAC

BROVEDANI, LEA

Title: President

Company: Lea Brovedani

BROWN, NATE

Title: Chief Experience Officer

Company: Officium Labs

BRUNO, RAE ANN

Title: Owner

Company: Business Solutions Training

C

CANNON, DAVID

Title: EVP

Company: nfiniti3

CARLSON, EVAN

Title: CRO

Company: EasyVista

CASANOVA, MARNI

Title: Director, End User Support

Company: T-Mobile US, Inc.

CHAGNON, CHRIS

Title: ITSM Architect

Company: Worcester Polytechnic Institute (WPI)

CLARK, JEAN

Title: IT Manager, Enterprise Services

Company: Gainesville Regional Utilities

D

DEGRENIER, AIME

Title: Manager of Community Technical Support

Company: Mount Holyoke College

DIRUZZA, MARIE

Title: Director, Campus Technology & Media Services

Company: Mount Holyoke College

DRUCKER, PHYLLIS

Title: Senior Consultant

Company: Cognizant

F

FORDIANI, PAUL

Title: Senior Consultant

Company: Acuity, Inc

G

GHEEWALA, ARIF

Title: Project Manager

Company: UCLA Health IT

GIBSON, REBECCA

Title: Consultant

Company: Gibson Learning and Performance

GUARE, MAGGIE

Title: HIT Service Desk Supervisor

Company: Advocate Aurora Health

H

HANSON, MICHAEL

Title: ITS Service Desk Manager

Company: PSCU

HARRIS, CARLA

Title: Vice Chairman, Managing Director and Senior Client Advisor

Company: Morgan Stanley

HAWKINS, STERLING

Title: Internationally Recognized Thought Leader and Founder, #NoMatterWhat Movement

HOWDEN, VALENCE

Title: Principal Director

Company: Info-Tech Research Group Inc.

J

JACKMAN, MELISSA

Title: Help Desk Manager

Company: Duquesne University

JACOBY, DARRYL

Title: Group Supervisor, Help Desk & Desktop Services

Company: Johns Hopkins University Applied Physics Lab

JAEHNIG, DREW

Title: Industry Practice Leader

Company: Bizagi Corp

K

KEMP JONES, LISA

Title: Director, Customer Engagement

Company: UCLA IT Services

M

MCCLEAN, SEAN

Title: Master Technical Trainer

Company: ServiceNow

MCGARAHAN, PETE

Title: Senior Director, Workplace & Collaboration Services, IT

Company: First American Financial

METZINGER, MATT

Title: Senior Manager, IT Service Desk

Company: USAA

MILLER, ALMA

Title: Owner & Principal Consultant

Company: AC Miller Consulting

MIMS, RIC

Title: ServiceNow Practice Director

Company: Precision Task Group

MONROE, DEB

Title: President/CEO

Company: Ignite Achievements Int'l Inc.

MONTAGUE, GINA

Title: Support Services Manager

Company: Infinite Campus

MULLIGAN, CHRISTOPHER

Title: CEO

Company: TalentKeepers

N

NANCE, ALAN

Title: Co-Founder & President

Company: XLA Collab

NIZAMI, NASSAR

Title: Executive Vice President, Chief Information and Digital Officer

Company: Thomas Jefferson University and Jefferson Health

O

O'FLAHAVAN, LESLIE

Title: Principal

Company: E-WRITE

P

PACITTI, MICHAEL

Title: Head of Technical Services

Company: National Veterinary Associates (NVA)

PASKEL, STEPHEN

Title: Head of Chandler Operations

Company: Allstate

R

RABOLD, DOUG

Title: Director, Service Desk CSI

Company: HCL America

ROBBINS, JUSTIN

Title: Chief Evangelist

Company: CX Effect

ROBINSON, N.J.

Title: Sr. IT Manager

Company: U.S. Air Force

ROEMEN, REBECCA

Title: Manager, CX Solutions & Consulting

Company: Avtex Solutions

ROGERS, VICKI

Title: Senior Change Manager

Company: Georgia Institute of Technology

ROSS, WILLIAM

Title: Assistant Group Supervisor

Company: John Hopkins Applied Physics Lab

RUDD, DENIS

Title: Director

Company: 3Cloud

RUMBURG, JEFF

Title: Managing Partner

Company: MetricNet, LLC

S

SCUDERI, VIRGINIA

Title: Owner

Company: Competitive Advantage, Inc.

SIMPKINS, JACK

Title: Head of PNW IT Operations

Company: Facebook

STEIN, MARVIN

Title: Sr Security Advisory Engineer

Company: BCConsulting

STONEHOUSE, JASON

Title: Senior Manager of Program Management

Company: Akamai Technologies

SURVANCE, DIAN

Title: IT Supervisor

Company: Advocate Aurora Health

SYKORA, RICHARD

Title: Sr Manager Support Operations

Company: Blackbaud

T

TEDDER, DOUG

Title: Principal

Company: Tedder Consulting LLC

TOISTER, JEFF

Title: President

Company: Toister Performance Solutions, Inc.

V

VARELA, DON

Title: Manager, IT Service Desk

Company: Navy Federal Credit Union

VELDBOOM, KATHY

Title: Technical Support Executive

Company: Independent Consultant

W

WEBER, BRIAN

Title: Director of Customer Operations

Company: LawnStarter

WEISLER, KIRK

Title: Chief Morale Officer

Company: TEAM DYNAMICS LLD

WENDLE, KEN

Title: Author, Consultant, Instructor

Company: Edify ITSM, Inc.

WESTON, ROBERT KENNETH

Title: Senior Research Analyst

Company: Info-Tech Research Group

WILK, TOM

Title: IT Manager

Company: Carnegie Mellon University

WISCHER, JASON

Title: Founder

Company: 1WISCH