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Support World Live

SupportWorld Live Schedule 2024

HDI's SupportWorld Live provides inspirational sessions that matter to you, with high-quality speakers and more practitioner-led case studies than ever, this conference is sure to educate and inspire you.

You can find specific sessions by checking the conference tracks and/or conference pass types on the left hand side below. Check back frequently, information is added weekly! Click on session titles for full session descriptions. All times noted are in MST.

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All Sessions Speakers My Schedule
A

Alvarez Legra, Alain

Title: IT Operations Manager

Company: United Data Technologies

Asante, Geanie

Title: Executive Director

Company: Wells Fargo Bank

B

Barela, Beth

Title: Sr. IT Consultant

Company: WWC, Ltd.

Belda, Kaleigh

Title: AVP Pre-Sales

Company: TeamDynamix

Beran, Matt

Title: Sr. Product Specialist

Company: InvGate

Beran, Matthew

Title: Sr. Product Specialist

Company: InvGate

Bharathi, Zephaniah

Title: Product expert

Company: ManageEngine

Bond, Darrell

Title: HDI Business Associate and Founding Partner

Company: RADAR Solutions Group

Bruno, Rae Ann

Title: President, Business Solutions Training (and Consulting)

Company: President, Business Solutions Training (and Consulting)

Bunger, Liz

Title: President

Company: HDI Local Chapters

C

Celaya, Randy

Title: Support Center Consultant, Educator, and Executive Development Coach

Company: TASC Training and Development

Chew, Donald

Title: Supervisor - IT Help Desk Unit

Company: Mayo Clinic

Clark, Jean

Title: IT Manager, Enterprise Services

Company: Gainesville Regional Utilities

Clark, Michael

Title: Solution Engineer

Company: SolarWinds

Clarkson, Jessica

Title: Technology Services Coordinator

Company: Chippewa Valley Technical College

Cosma, Alex

Title: Director of Service Management Office

Company: Square-Enix

D

Darrah, Allen

Title: Chief Information Officer

Company: Spencer Fane LLP

Drucker, Phyllis

Title: Industry Thought Leader

Company: EZ2BGR8 Service Management

E

Eaton, Michael

Title: Manager, Service Center

Company: Tideworks Technology

Eder, Chris

Title: Technology Support Manager

Company: IGS Energy

F

Feinberg, Manley

Title: International Keynote Speaker, Business Leadership and Peak Performance Expert and Author

Fullerton, Steve

Title: Director of Network & Operations Center

Company: Clemson University

G

Gargiulo, Paul

Title: Director, Ed Tech and User Services

Company: West Chester University

Gheewala, Arif

Title: Program Manager

Company: UCLA Health IT

Gonzalez, Kenneth

Title: Head of Analyst

Company: Freshworks