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SupportWorld Live Schedule 2024

HDI's SupportWorld Live provides inspirational sessions that matter to you, with high-quality speakers and more practitioner-led case studies than ever, this conference is sure to educate and inspire you.

You can find specific sessions by checking the conference tracks and/or conference pass types on the left hand side below. Check back frequently, information is added weekly! Click on session titles for full session descriptions. All times noted are in MST.

KEYNOTE: How to Overcome Challenges and be the UNSTOPPABLE You!

Alex Weber  (American Ninja Warrior, International Keynote Speaker, Award Winning Entertainer)

Date: Thursday, May 2

Time: 11:30 am - 12:30 pm

Pass Type: 2-day Training + Standard Conference Pass, 3-day Training + Standard Conference Pass, Expo Hall Only Pass, Standard Conference Pass - Get your pass now!

Session Type: Keynote

Vault Recording: TBD

Audience Level: All

If there’s one speaker at SupportWorld Live who has literally "Achieved New Heights" professionally and personally, it’s Alex Weber. The road to his summits has not been easy. Be sure to stick around for this incredibly inspirational and motivational talk from an American Ninja Warrior, Division 1 athlete and championship coach. He will help you sew together your learnings from the week and set you on a course for achieving new heights in your career, your personal life and beyond.

What would you do if you were UNSTOPPABLE? In the fast-changing world of IT support and service management, we all face setbacks, fears, negativity, pressures, and uncertainty. But not everyone knows how to overcome these challenges, so most people will back away or give up on their goals. Not on Alex Weber’s watch! Alex gives you his award-winning system to be The Unstoppable You!

Alex Weber knows both sides. As an American Ninja Warrior, Host for NBC, acclaimed Author, and US Lacrosse Coach of the Year, Alex has reached record-breaking achievements. But with these accomplishments, he's also had to face intense pressure, hard failures, and his own limitations. It is this sincere knowledge of both sides of achieving that makes Alex one of the most impactful keynote speakers today.

In this keynote, Alex gives you his battle-tested system to achieve peak leadership & performance in the most critical moments when you need to be at your best - and when other people need you to be at your best. When other people stop, you will keep going, growing, and getting to the goals that matter most to you. This is how you win in your work, your relationships, and in your life!