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SupportWorld Live Schedule 2024

HDI's SupportWorld Live provides inspirational sessions that matter to you, with high-quality speakers and more practitioner-led case studies than ever, this conference is sure to educate and inspire you.

You can find specific sessions by checking the conference tracks and/or conference pass types on the left hand side below. Check back frequently, information is added weekly! Click on session titles for full session descriptions. All times noted are in MST.

Pre-11: Aligning to Your North Star: Leadership in Today's Modern Work Environment

Donna Gregorio  (Department Head, IT, The MITRE Corporation)

Location: Room 203

Date: Monday, April 29

Time: 8:30 am - 3:30 pm

Pass Type: VIP Access Conference Pass - Get your pass now!

Track : Leading World-Class Teams

Session Type: Workshop

Vault Recording: TBD

Audience Level: All

In today's ever-evolving work landscape, fostering a sense of unity, purpose, and collaboration within teams is crucial for success, especially amidst the complexities of a hybrid work environment. This dynamic workshop delves into the contemporary challenges faced by leaders and offers valuable insights on:

• Igniting Innovation: Motivating the next generation of high performing teams
• Project Mastery: Tapping into the potential of critical success factors
• Embracing Diversity: Cultivating inclusive and multifaceted teams
• Aligning to Your North Star: Strategizing vision and prioritizing your organization's work program

Discover innovative techniques and acquire practical templates that you can seamlessly integrate into your professional life. As Walt Disney astutely observed, "Of all the things I've done, the most vital is coordinating those who work with me and aiming their efforts at a certain goal" []. By aligning to your North Star, you'll work with intention and steer your team in the right direction.


1. Igniting Innovation: Learn how to motivate and inspire the next generation of high-performing teams by fostering creativity and innovation within the workplace.

2. Project Mastery: Understand the power of critical success areas and how to unleash their potential for achieving project triumph and overall organizational success.

3. Embracing Diversity: Gain insights on building diverse and inclusive teams that respect individual differences, fostering an environment where everyone can contribute and thrive.

4. Aligning to Your North Star: Discover the importance of aligning your organization's work program with a clear vision, allowing for better prioritization and more effective decision-making. Understand the significance of working with purpose and direction, steering your team towards a common goal and ensuring successful outcomes.

5. Practical tools and techniques: Acquire new techniques and templates that can be directly applied to your work, improving team collaboration and productivity.