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SupportWorld Live Schedule 2024

HDI's SupportWorld Live provides inspirational sessions that matter to you, with high-quality speakers and more practitioner-led case studies than ever, this conference is sure to educate and inspire you.

You can find specific sessions by checking the conference tracks and/or conference pass types on the left hand side below. Check back frequently, information is added weekly! Click on session titles for full session descriptions. All times noted are in MST.

Solution Spotlight: ServiceOps: Transforming Business Efficiency Through Unified IT Management

Payal Patel  (Senior Director - Solution Engineering, Freshworks)

Location: Theater - Expo Hall

Date: Monday, April 29

Time: 6:30 pm - 6:50 pm

Pass Type: 2-day Training + Standard Conference Pass, 3-day Training + Standard Conference Pass, Expo Hall Only Pass, Standard Conference Pass, VIP Access Conference Pass - Get your pass now!

Session Type: Solution Spotlight

Vault Recording: TBD


Join our session on ServiceOps to explore how combining IT Service Management (ITSM) and IT Operations Management (ITOM) can simplify resources, cut complexity, and boost business progress.
Gain essential industry insights and learn how you can streamline monitoring tools and processes for better agility and innovation. Learn from industry experts as they share practical tips and real-world examples to elevate your service operations.