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SupportWorld Live Schedule 2024

HDI's SupportWorld Live provides inspirational sessions that matter to you, with high-quality speakers and more practitioner-led case studies than ever, this conference is sure to educate and inspire you.

You can find specific sessions by checking the conference tracks and/or conference pass types on the left hand side below. Check back frequently, information is added weekly! Click on session titles for full session descriptions. All times noted are in MST.

Solution Spotlight: Threading Your Enterprise Together with New-Age Onboarding Workflows

Zephaniah Bharathi  (Product expert, ManageEngine)

Location: Theater - Expo Hall

Date: Tuesday, April 30

Time: 1:40 pm - 2:00 pm

Pass Type: 2-day Training + Standard Conference Pass, 3-day Training + Standard Conference Pass, Expo Hall Only Pass, Standard Conference Pass, VIP Access Conference Pass - Get your pass now!

Session Type: Solution Spotlight

Vault Recording: TBD


Employee onboarding, often plagued with siloed operations across different service functions, can quickly get convoluted with a lack of standardized workflows and disparate operations. With business leaders looking to streamline operations to maximize value, an inefficient employee onboarding process leaves a substantial amount of value on the table.

Learn how you can reimagine employee onboarding experiences with powerful enterprise-wide workflows that connect different functions and teams while ensuring security gaps are covered. Discover how you can setup cross-functional automations to streamline onboarding across your business while delivering stellar experiences for employees and service delivery teams.

In this session, learn how to:

  1. Embrace a security-first approach to employee onboarding.
  2. Build and run workflow automations for provisioning IT resources.
Connect service delivery teams across HR, IT, facilities, and payroll with cross-functional workflows.