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SupportWorld Live Schedule 2024

HDI's SupportWorld Live provides inspirational sessions that matter to you, with high-quality speakers and more practitioner-led case studies than ever, this conference is sure to educate and inspire you.

You can find specific sessions by checking the conference tracks and/or conference pass types on the left hand side below. Check back frequently, information is added weekly! Click on session titles for full session descriptions. All times noted are in MST.

Vicki RogersDirector of Service ManagementGeorgia Institute of Technology

Vicki Rogers currently serves as the Director of Service Management in OIT at Georgia Tech. She has over 20 years of IT experience including both technical and leadership roles. She has expertise in service management, change management, leadership development and diversity in IT. Vicki holds a BBA in Business Management, an MBA and an EdS in Learning, Leadership and Organizational Development. Her graduate research involved developing women leaders in higher education IT. Vicki is a regular national speaker on leadership, service management, diversity topics and change.