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SupportWorld Live Schedule 2025

Lunch and Learn Presented by Robert Half: From Skills Gaps to Success: How IT Directors Can Build, Retain, and Manage Teams

Ryan Sutton  (Executive Director of the Technology Practice, Robert Half)

Paul Flaharty  (District President, Robert Half)

Location: Room 350

Date: Thursday, May 22

Time: 12:30 pm - 1:30 pm

Pass Type: 2-day Training + Standard Conference Pass, 3-day Training + Standard Conference Pass, Premium Conference Pass, Standard Conference Pass - Get your pass now!

Session Type: Sponsored Session

Vault Recording: TBD

As IT directors are increasingly asked to do more with less, building and retaining strong teams is essential. This session will address the key challenge many technology leaders face—closing the skills gaps that impact team performance and organizational success. With 76% of IT departments reporting skills gaps, especially in areas like AI, machine learning, cybersecurity, and IT operations, IT directors must adapt their strategies to stay competitive. Attendees will learn to assess team strengths, manage workloads, and create a talent pipeline and succession plan. We’ll also cover challenges in hiring skilled talent and the rise of contract workers. Gain actionable insights on optimizing team performance, addressing skills gaps, and refining leadership for both immediate and long-term success.