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SupportWorld Live Schedule 2025

Session 204: Master the Game: Elevating Success with Performance Analytics, AI and Next-Gen Reporting

Jordan Fischer  (Associate Software Engineer, Giant Eagle Inc.)

Date: Wednesday, May 21

Time: 11:30 am - 12:30 pm

Pass Type: 2-day Training + Standard Conference Pass, 3-day Training + Standard Conference Pass, Premium Conference Pass, Standard Conference Pass - Get your pass now!

Track: Achieving Service Excellence

Session Type: Case Study

Vault Recording: TBD

Audience Level: All

In today's fast-paced data-driven world, gaining insights is no longer enough: You need to leverage them for meaningful impact. In this 60-minute session, we'll explore how to "level up" your decision-making with powerful tools like performance analytics, AI, and advanced reporting techniques.

You'll learn how to drive performance improvements, spot trends before they become issues, and make data-driven decisions with confidence. Whether you're looking to enhance visibility into key metrics or automate reporting processes, this session will equip you with the knowledge and strategies to "score big" in your organization.

Join this session and discover a way to transform your data into action!

Takeaway

- Real-Time Visibility: Understand how to gain immediate insights into key performance metrics to make informed decisions.
- Streamlined Reporting: Discover how to simplify complex data into clear, actionable reports that speak to stakeholders at all levels
- Increased Efficiency: See how automation can improve workflows and reduce manual reporting efforts
- Data-Driven Strategy: Walk away with strategies to harness performance analytics to create impactful data-driven business strategies.