Burnout is a silent killer of productivity and morale in support organizations. This session will dive into our journey of transforming a struggling, burnt-out team into a thriving, energized workforce. We'll share the challenges we faced, the solutions we implemented, and the remarkable results we achieved. Through interactive discussions and real-life examples, attendees will gain insights into creating a resilient, motivated support team that consistently delivers exceptional service.

Takeaway

* Identifying early signs of burnout in support teams
* Implementing effective stress management and work-life balance initiatives
* Strategies for fostering a culture of continuous learning and growth
* Techniques for improving team communication and collaboration
* Measuring the impact of well-being initiatives on performance and retention