AI Agents go beyond just knowledge retrieval and generation, enabling sophisticated automation and decision-making. They understand desired outcomes, create multi-step execution plans, and deliver personalized solutions for users in the enterprise. Join Jigar Kothari, Senior Director of Product at Aisera, as he delves into the power of autonomous AI Agents in transforming service experience by bridging the gap between the thoughts and actions of employees.

Takeaway

• How AI agents integrate with popular systems of engagement like Microsoft Teams and Slack, meeting employees where they are while automating tasks
• How organizations deploy horizontal AI solutions for cross-departmental automation, providing instant support across IT, HR, Finance, and beyond
• Key differences that separate simple AI tools from enterprise-ready Agentic AI platforms