Covering the full spectrum of topics impacting the service and support industry and its people, SupportWorld Live gives you a week's worth of content - surrounded by a vibrant, welcoming community - to solely focus on delivering smarter service and better business outcomes.
Scott has held various technology roles from public sector, to private startups with a deep understanding of the unique challenges faced by various organizations. He has a proven track record of managing complex technical projects, streamlining IT operations, and providing high-touch support.
As “customer number 1” for Oomnitza, he is continually challenged to improve workflows internally to simplify and streamline IT solution