Covering critical topics across the entire service and support industry and serving the full range of professional needs (from senior management through to the frontline), SupportWorld Live gives you several days in a welcoming, energetic community to focus solely on delivering smarter service and better business outcomes.
Click on session titles for full session descriptions. All times noted are in PT.
Roy Atkinson serves as CEO of Clifton Butterfield, LLC, a business advisory practice, and is a recognized thought leader in IT, service management, and customer experience. He is a Fellow of the Institute for Digital Transformation and a member of HDI's Strategic Advisory Board. His expertise has been featured by The Economist, BizTech Magazine, Computerworld, and others. CIO Insight called him a "model for the future digital leader." Roy is one of HDI's Top 25 Thought Leaders for 2022. He holds a master's certificate in advanced management strategy from Tulane University's Freeman School of Business. Follow him on Twitter @RoyAtkinson.