Covering critical topics across the entire service and support industry and serving the full range of professional needs (from senior management through to the frontline), SupportWorld Live gives you several days in a welcoming, energetic community to focus solely on delivering smarter service and better business outcomes.
Click on session titles for full session descriptions. All times noted are in PT.
Maddie Blumenthal is the VP of Customer Success at QSTAC. After almost a decade of in customer support and success, she uses her unique perspective on the customer experience to build alignment between IT and the business. When not supporting customers, Maddie can be found hanging with her dog Merle or on the tennis courts working on her forehand.