HDI's SupportWorld Live provides inspirational sessions that matter to you, with high-quality speakers and more practitioner-led case studies than ever, this conference is sure to educate and inspire you.
You can find specific sessions by checking the conference tracks and/or conference pass types on the left hand side below. Check back frequently, information is added weekly! Click on session titles for full session descriptions. All times noted are in MST.
Jean Clark – IT Manager of Enterprise Services for Gainesville Regional Utilities. Enterprise Services is the first line of IT services for the employees of the City of Gainesville. The team includes the Service Desk (Call Center and Field Support), Operations, and Enterprise Application Support.