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Support World Live

SupportWorld Live Schedule 2024

HDI's SupportWorld Live provides inspirational sessions that matter to you, with high-quality speakers and more practitioner-led case studies than ever, this conference is sure to educate and inspire you.

You can find specific sessions by checking the conference tracks and/or conference pass types on the left hand side below. Check back frequently, information is added weekly! Click on session titles for full session descriptions. All times noted are in MST.

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Michael Eaton, Manager, Service Center, Tideworks Technology

Michael Eaton has been an Information Technology professional for nearly 30 years. Beginning his career at a mom & pop, dial-up ISP helpdesk in 1994, Michael has worked as a System Administrator, Application Developer, and IT trainer before coming full circle and returning to customer facing teams, eventually becoming a Service Desk and Desktop Support Manager.

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