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SupportWorld Live Schedule 2024

HDI's SupportWorld Live provides inspirational sessions that matter to you, with high-quality speakers and more practitioner-led case studies than ever, this conference is sure to educate and inspire you.

You can find specific sessions by checking the conference tracks and/or conference pass types on the left hand side below. Check back frequently, information is added weekly! Click on session titles for full session descriptions. All times noted are in MST.

Arif GheewalaProgram ManagerUCLA Health IT

Arif Gheewala is a Program Manager at UCLA Health IT for the Customer Service Delivery Teams, that is involved in front facing, end-user focused projects and happenings that involves the Service Desk. He has been in the organization for 11+ years. Arif is also one of the Incident Coordinators that plays a key role in the Major Incidents Outages at UCLA Health IT.