With over 30 years of experience in the IT industry, Omar Graves has a proven track record of building high-performing teams in both Help Desk and Security. He has served as an IT Help Desk Manager for over a decade and a Security Manager for three years. Currently, Omar excels in his role as a Senior IT Service Desk Manager and also serves as the VP of Sponsorship for the HDI Capital Area Chapter, where he continues to drive excellence and innovation.