Darryl Jacoby is the Group Supervisor of Help Desk and Desktop Services for the Johns Hopkins University Applied Physics Laboratory. JHU APL is the nation's largest university affiliated research center and Darryl's teams support over 7,000 customers who solve complex research, engineering, and analytical problems that present critical challenges to our nation. Darryl has more than thirty years of IT experience leading and mentoring dynamic, high-performing teams. His leadership style puts a heavy focus on staff engagement and career development and helped contribute to JHU APL being recognized as a ComputerWorld Top 100 Places to Work in IT for the last 3 years. In 2019, Darryl was selected as a Finalist for HDI's Manager of the Year award.