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SupportWorld Live

Covering the full spectrum of topics impacting the service and support industry and its people, SupportWorld Live gives you a week's worth of content - surrounded by a vibrant, welcoming community - to solely focus on delivering smarter service and better business outcomes.

Kristi LawrenceDistrict PresidentTyler Technologies

Kristi serves as a District President with the HDI Local Chapters Community. With over 25 years of Service Management experience, she is someone who understands the importance of connecting Employee Experience and Customer Experience for a powerful Total Experience outcome for everyone.