Covering the full spectrum of topics impacting the service and support industry and its people, SupportWorld Live gives you a week's worth of content - surrounded by a vibrant, welcoming community - to solely focus on delivering smarter service and better business outcomes.
Dave Leon is an IT Team Lead at Veterans United Home Loans, overseeing the team responsible for supporting VU’s corporate headquarters in Columbia, Missouri. With a B.A. in political science and experience supporting higher education, healthcare, and financial services industries, he’s served in a variety of roles ranging from technician, consultant, project lead, product owner and team lead. Dave is a passionate new father, outgoing person who espouses a “mission first, people always” leadership approach, delivering results with integrity and an emphasis on enhancing lives. He’s a lifelong learner, and recently attained his ITIL 4 Foundation certification.