CC Expo is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

SupportWorld Live

Covering the full spectrum of topics impacting the service and support industry and its people, SupportWorld Live gives you a week's worth of content - surrounded by a vibrant, welcoming community - to solely focus on delivering smarter service and better business outcomes.

Tammy WardManaging Director, Team Member Collaboration & EnablementATB Financial

Tammy joined ATB in February, 2013 in the role of a Sr. Leader in People & Culture and has worked in both the HR Business Partner world and the Leadership Learning world. Prior to this, she spent 15 years in IT Consulting and Leadership before taking a leap into her own business as a Leadership & Team development consultant. In the IT Consulting world, Tammy was a key player in building a End-User Support practice at a start-up IT Consulting company where she built and managed several diverse support teams dedicated to providing excellent customer service experience in many verticals. She loves people and loves technology (in that order); she is passionate about building high-performing, inclusive teams. Tammy and Sherwin (her husband of 28 years) spend a lot of time cheering on their girls in basketball, volleyball, or whatever endeavour the 3 girls undertake. She loves learning about what makes people tick: personality, mindset, love languages, pretty much anything about people.

Presenting: