Covering the full spectrum of topics impacting the service and support industry and its people, SupportWorld Live gives you a week's worth of content - surrounded by a vibrant, welcoming community - to solely focus on delivering smarter service and better business outcomes.
Weston Morris leads the global strategy for emerging technologies that impact digital worker productivity – including Natural Language Processing, Artificial Intelligence, Automation, Merged Reality, Virtualization and IoT. He has been recognized by HDI as one of the Top 25 Thought Leaders in Experience Management for 2022. Weston has been with Unisys since 1988. Previous roles include Chief Architect for Microsoft Strategic Programs; Manager of the Microsoft Consulting (US Western Region), Solution Architect for several Unisys clients; and Sr. Engineer in new product R&D. He has more than 30 years of experience in solution architecture, system integration and software engineering, having delivered solutions to clients in public sector, consumer packaged goods and finance. Weston has been awarded three patents for technology that securely images half of the world’s checks – 30 billion transactions per year. Weston holds a Bachelor of Science in computer science from the University of Central Florida and has been recognized by HDI as 2022 Thought Leader.