SupportWorld Live Schedule 2024
HDI's SupportWorld Live provides inspirational sessions that matter to you, with high-quality speakers and more practitioner-led case studies than ever, this conference is sure to educate and inspire you.
You can find specific sessions by checking the conference tracks and/or conference pass types on the left hand side below. Check back frequently, information is added weekly! Click on session titles for full session descriptions. All times noted are in MST.
Anthony Orr, Solution Director, SDI Presence
For more than thirty years, Anthony Orr has worked in various IT strategy, managerial, consulting, executive advisory, marketing, and technical positions helping organizations in over 50 countries achieve their service management goals. He currently works at SDI Presence as a Solution Director responsible for ITSM. He has also worked as an IT industry investment advisor for corporations, investment firms, and non-profits. He is the VP of Special Events for Houston HDI. Anthony is an IT Thought leader, an author of the ITIL v3 2011 publications and the ITIL MALC exam book, as well was a Sr. Examiner for the ITIL v2, v3, Agile, DevOps, Kanban, Data Management, and Cyber-Resilience certification examinations. He was also one of the initial advisors for ITILv4. He has published numerous blogs, podcasts, videos, booklets, webinars, white papers, and other articles on various subjects such as ITSM, ITIL, DevOps, Project Management, etc. Having lectured at universities around the world, Anthony is also a frequent speaker at local and global industry events.