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SupportWorld Live

Covering the full spectrum of topics impacting the service and support industry and its people, SupportWorld Live gives you a week's worth of content - surrounded by a vibrant, welcoming community - to solely focus on delivering smarter service and better business outcomes.

Davoud PourhosseinGlobal Director of Strategy and InnovationUnisys

Experienced and Dynamic thought leader for Digital Workplace, Client Architecture & Cloud and Infrastructure. Over 17 Years of experience in the IT industry covering areas from 3rd Line support all the way up to Service delivery management, solution design, consultation, architect services, sales pursuit, lead creation and Senior Leadership. Currently helping clients change the world buy delivering on their missions with support from my global team of Client CTOs.

Extensive experience with setting strategic objectives within digital workplace services and following this through with realistic designs that ultimately result in high quality managed services that clients desire. I Particularly enjoy working with new technology to bring innovative solutions that solve real customer/company goals and problems whilst also understand the “people” side of the business and how “people” are an organisations most important asset.

Passionate about modern working practices, advocate of disruptive technology and the desire to be a differentiator in the marketplace and not settle for the status quo.