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SupportWorld Live

Covering the full spectrum of topics impacting the service and support industry and its people, SupportWorld Live gives you a week's worth of content - surrounded by a vibrant, welcoming community - to solely focus on delivering smarter service and better business outcomes.

NJ RobinsonPresidentHi-Tech Leadership

N.J. Robinson’s passion is developing new and future Tech Leaders. He is a proud Air Force Veteran, IT Leader, and entrepreneur with over 20 years of IT leadership, operations, and customer support experience.

Mr. Robinson currently serves as the Deputy IT Director with the US Air Force and is a rising star in the IT Service and Support industry where he exercises his passion for growing IT leaders through keynote addresses and conference sessions.

He currently serves on HDI’s Strategic Advisory Board and is a volunteer with Merit America in Washington DC. Mr. Robinson hold’s an PMP, Security+, and ITIL certifications and is currently recently completed his M.B.A. at George Washington University.