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SupportWorld Live

Covering the full spectrum of topics impacting the service and support industry and its people, SupportWorld Live gives you a week's worth of content - surrounded by a vibrant, welcoming community - to solely focus on delivering smarter service and better business outcomes.

Mart RoversService Management CoachINTERPROM

Mart Rovers is a service management coach at INTERPROM, a service management coaching, consulting, training and education firm. With decades of experience of owning and running companies and organizations, leading teams, and advising executives and managers, he is eager to connect with every service management enthusiast in Las Vegas. Mart has been an active contributor to the service management community since 1992. He has volunteered in many capacities to local, national, and global communities. He has authored and co-authored dozens of service management books and publications. And he frequently blogs and posts to share his experience. Coaching people and teams are his passion and is what Mart has been doing for nearly three decades. His most loyal business partner values his advice for 18 years straight and counting. I’d greatly appreciate the opportunity to meet with you too!